2. Listing and Use of Arena
A. Listing on Wix Arena
You are invited to use the Wix Arena (the "Arena") and/or to join the Wix Community forum (the "Forum"). Wix shall have the sole discretion regarding the listing of any person on the Wix Arena as a Wix Pro and/or as a user of services or the removal of any Wix User from the Arena. Wix shall not be obligated to give any explanations regarding its decisions in this respect. Any listing of a Wix Pro in the Arena shall be according to the information, references and samples provided by each Wix Pro. Wix shall not be responsible or liable or any representation or undertaking made by any Wix Pro in the Arena. All Wix Pros must be 18 years of age or older.
B. Use of Arena
Please note that Wix is only providing the web platform for the Arena and the Forum and in the case of the Arena, the list of the Wix Pros. Wix is not a party to any interaction between you and any of the Wix Pros listed in the Arena and does not take responsibility, in any way or manner, in connection with the quality of the services provided to you by any of the Wix Pros. Any relationship between you and a Wix Pro listed on the Arena will be according to the terms to be agreed upon between you and the specific Pro you decide to work with. You accept sole responsibility for all of your activities using the Website, including your conduct on the site and any and all content you may submit, post or share via the Website or in the Forum.
C. Pro Rules
Wix Pros may not impersonate or closely resemble Wix.com as an entity. Pros who impersonate Wix will be subject to removal from the Arena. Information presented in the Wix Pro Profile is edited and updated by the Pro and the Pro is solely responsible for its content. Wix is not responsible for the truthfulness and validity of information presented by any third party other than Wix and/or its employees. Wix Pros must abide by fair business practices and ethic.
Wix Pros must not advertise non-Wix websites in their profile.
Wix Pros must ensure that their profile remains up-to-date with no broken links, broken screenshots or misinformation.
Wix reserves the right to remove any Pro from the Pro Arena without notice.
3. Third-Party Disputes
We will not mediate third-party disputes due to third-party purchases including from Wix Pros and between Wix Pros. Any commercial engagement with any third party or person other than Wix or purchasing of services from such third party, is done at your own risk. If you have an issue with a third-party regarding their support or conduct then you will need to handle it through the means they provide.
We recommend that you review the public feedback on the specific Wix Pro you consider working with before your engagement with such Wix Pro.
4. Forum Rules
A. General Behavior
(i) While debating and discussion is fine, we will not tolerate rudeness, insulting posts, personal attacks or purposeless inflammatory posts or any representation of an unfounded rumor as a fact. Our decision is final in these matters.
(ii) Please refrain from posting meaningless threads, one word (or short) non-sense posts, or the such.
(iii) Multiple or repeated posting in order to increase your post count is not allowed.
(iv) Advertising, spamming and trolling is not allowed. This includes using the Forum, email or any messaging or commenting systems offered by the Forum to spam other members.
(v) We also do not allow posts or links to sites that are sexual in nature or violate Wix community standards. The Wix team shall be the sole arbitrator of what does and what does not violate community standards.
(vi) Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed.
(vii) Each member is allowed one login account. Registering with multiple accounts is not allowed.
(viii) We reserve the right to remove offensive posts without notice.
(ix) If you are going to post non-English on these forums, we would appreciate if you would also post an English Translation of your post.
(x) Posts arguing about Wix's policies are not allowed. You can email our support team if you have issue with our policies.
(xi) Posts discussing moderator actions are also not allowed.
(xii) Also while these rules cover most common situations, they cannot anticipate everything. Consequently we reserve the right to take any actions we deem appropriate to ensure the Forum is not disrupted or abused in any way.
(xiii) You cannot post any affiliate or referral links, or post anything asking for a referral. Such posts will be subject to removal.
(xiv) You cannot post advertisements or notices for contests.
(xv) Wix reserves the right to ban anyone who willfully violates the Forum rules. Immediate banning from the Forum can result from any of the following: The posting of pornography; discriminatory remarks which are sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive; excessive obscene or vulgar language; posts which discuss or illustrate illegal activity; providing links to sites that contain any of the aforementioned.
(xvi) Do not impersonate anyone whom you are not, regardless of who the other individual may be. Identity theft is illegal and will not be tolerated.
B. Advertising Services and Solicitation
We do not allow people to post threads or to send private messages or emails to users here that advertise or solicit any products, services, funds or donations. Explicit advertising and solicitation in signatures is also prohibited. We do not allow selling any services that Wix offers on its website.
C. Links in Signatures
(i) Linking to a commercial product/service is fine, provided it is not a product or service that competes with a product or service offered by Wix and it is not an affiliate program link for Wix or any other affiliate program.
(ii) Promotional text for a commercial product or service is ok, provided there are no price(s) of product(s) or service(s) listed.
(iv) Duplicate links to the same URL in a signature are not allowed.
(i) Animated avatars are not allowed. Sorry.
(ii) Avatars that may be confused with Forum staff avatars are not allowed.
(iii) Use of the Wix logo in avatars is not allowed.
E. Affiliate Programs
The Wix affiliate program is designed to allow people to advertise Wix on their web site and earn a commission on all sales generated through that link. You are not allowed to post your affiliate link anywhere on the Wix forum, in your signature or send the link through private messages to other forum users. Anyone that does this may be removed from the affiliate program immediately without notice. This rule applies to all affiliate program links, not just the Wix's program.
F. Signature Size Limits
All signatures should comply with the following guidelines:
(i) It must only be text. No images are allowed.
(ii) For text: 4 lines normal size, 8 lines small size and up to 90 characters per line. Font sizes shall be up to 12. (Blank lines count as lines.)
G. YOU UNDERSTAND THAT ALL POSTS OR USER SUBMISSIONS ARE THE SOLE RESPONSIBILITY OF THE USER UPLOADING SUCH CONTENT. YOU, AND NOT WIX, ARE ENTIRELY RESPONSIBLE FOR ALL CONTENT THAT YOU UPLOAD, POST, TRANSMIT OR OTHERWISE MAKE AVAILABLE ON THE FORUM.
H. Wix reserves the right to delete any POSTs or Submissions that Wix deems, in its sole discretion RACIST, HURTING, ILLEGAL, OR unacceptable for any reason and with no need to provide explanations.
5. Warranty Disclaimer & Limitation of Liability
A. YOU AGREE THAT YOUR USE OF THE ARENA AND/OR THE FORUM, SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SERVICES OFFERED BY THE WIX PROS ON THE ARENA AND YOUR USE THEREOF. WIX MAKES NO WARRANTIES OR REPRESENTATIONS REGARDING THE ACCURACY OR COMPLETENESS OF THIS SITE'S CONTENT OR THE CONTENT OF ANY SITES LINKED TO THIS SITE.
(I) ANY COMMERCIAL ENGAGEMENT WITH ANY WIX PRO LISTED ON THE ARENA AND/OR ANY DISPUTE WITH SUCH WIX PRO,
(II) ANY DAMAGES OF ANY SORT AS RESULT OF ACTIONS OF ANY OTHER USER ON THE FORUM. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.
C. YOU SPECIFICALLY ACKNOWLEDGE THAT WIXPRESS SHALL NOT BE LIABLE FOR USER POSTS OR SUBMISSIONS OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
D. WIX DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WIX WEBSITE INCLUDING ON THE ARENA, AND WIX WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. AS WITH THE PURCHASE OF A PRODUCT OR SERVICE THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT, YOU SHOULD USE YOUR BEST JUDGMENT AND EXERCISE CAUTION WHERE APPROPRIATE.
6. CUSTOMER SERVICE CONTACT
To get in touch with our Customer Service - please use any of the options listed below:
1. Send an email message to: email@example.com
2. By Phone: 1-800-6000-WIX (1-800-6000-949)
3. Send us a Letter to: Wix.com, Inc. PO box 40190 San Francisco, CA 94140